Answers to the most common questions insurers ask about our assessment services across KwaZulu‑Natal.
What areas in KwaZulu‑Natal do you cover?
We cover Durban, Durban North, Phoenix, Umhlanga, Ballito, Pinetown, Westville, Chatsworth, Amanzimtoti, Pietermaritzburg, and surrounding KZN regions.
How fast can you complete an assessment?
Most assessments are completed within 24–48 hours depending on location and vehicle accessibility.
Do you follow OEM repair standards?
Yes. All assessments, repair checks, and cost evaluations are aligned with OEM repair methods and insurer expectations.
Can you detect inflated or unnecessary repair costs?
Yes. We identify inflated labour, unnecessary parts, incorrect repair methods, and non‑accident‑related items.
Do you provide total loss determination?
Yes. We calculate economic write‑off thresholds, assess structural integrity, and provide defensible total‑loss reports.
Are your reports accepted by insurers?
Yes. Our reports are structured specifically for insurer decision‑making and are fully defensible.
